Flip the org chart and put the customer on top!
Write the press release before you start development!
Give someone busy more work to do!
In 180 Business Hacks, you'll find these and 177 other surprising, sharp and inspiring ways to get better results at work. These cheat codes will help you succeed by shifting the way you think about business problems. Conventional thinking gets you conventional results but often the stickiest ideas are small. And like tiny cracks, they eventually turn into in something bigger.
The hacks are organized into 9 themed chapters (Innovation, Strategy, Structure, Management, Analysis, Portfolio, Change, Impact and Effectiveness) so you can find them quickly, but for best results just flip through and open at random. You'll always find something unexpected to add to your daily routine.
All Joseph wants is to be let into Tartuffe's world. All Ettie wants is to escape it.
The year is 1920. The place is a remote farmhouse in Provence, home to the reclusive painter Edouard Tartuffe and his niece, Ettie. Into this strange, silent house walks Joseph: a young journalist hoping to write an article about Tartuffe. But the more he entangles himself in the peculiar household, the more Joseph's curiosity grows . . .
Ettie cooks and cleans for her uncle. She prepares his studio, scrubs his paintbrushes, and creates the perfect environment for him to work. She has never gone further than the local village. She is sharp-eyed and watchful. But beneath her cool exterior, Joseph senses something simmering. Ettie, Joseph and Tartuffe circle each other throughout the hot, crackling summer, until finally they collide.
The Artist is about two people grabbing the other by the hand and pulling each other into life.
Everyone falls into 1 of 4 personality types and knowing yours could make you happier and more successful. During her investigation to understand human nature, explored most recently in her bestselling Better Than Before, Gretchen Rubin realised that by asking the seemingly dry question ‘How do I respond to expectations?’ we gain life changing self-knowledge.
She discovered that based on their answer, people fit into Four Tendencies: Upholders, Questioners, Obligers, and Rebels. Our Tendency shapes every aspect of our behaviour, so using this framework allows us to make better decisions, meet deadlines, suffer less stress, and engage more effectively.
More than 800,000 people have taken her online quiz, and managers, doctors, teachers, spouses, and parents already use the framework to help people make significant, lasting change.
The Four Tendencies hold practical answers if you’ve ever thought…
– People can rely on me, but I can’t rely on myself
– How can I help someone to follow good advice?
– People say I ask too many questions
– How do I work with someone who refuses to do what I ask – or who keeps telling me what to do?
With sharp insight, compelling research, and hilarious examples, The Four Tendencies will help you get happier, healthier, more productive, and more creative.
In The Happiness Project, she worked out general theories of happiness. Here she goes deeper on factors that matter for home, such as possessions, marriage, time and parenthood. How can she control the cubicle in her pocket? How might she spotlight her family’s treasured possessions? And it really was time to replace that dud toaster.
And what does she want from her home? A place that calms her, and energises her. A place that, by making her feel safe, will free her to take risks. Also, while Rubin wants to be happier at home, she wants to appreciate how much happiness is there already.
So, starting in September (the new January), Rubin dedicates a school year – September through May – to making her home a place of greater simplicity, comfort and love.
Each month, Rubin tackles a different theme as she experiments with concrete, manageable resolutions – and this time, she coaxes her family to try some resolutions, as well.
With her signature blend of memoir, science, philosophy and experimentation, Rubin’s passion for her subject jumps off the page, and reading just a few chapters of this book will inspire readers to find more happiness in their own lives.
A provocative new vision of how our world really works - and why chance determines everything.
In Fluke, myth-shattering social scientist Brian Klaas deep-dives into the phenomenon of randomness, unpicking our neat and tidy storybook version of events to reveal a reality far wilder and more fascinating than we have dared to consider. The bewildering truth is that but for a few incidental changes, our lives - and our societies - would be radically different.
Offering an entirely new perspective, Fluke explores how our world really works, driven by strange interactions and random events. How much difference does our decision to hit the snooze button make? Did one couple's vacation really change the course of the twentieth century? What are the smallest accidents that have tilted the course of history itself?
The mind-bending lessons of this phenomenon challenge our beliefs about the very workings of the world. From the evolution of human biology and natural disasters to the impact of global events on supply chain disruptions, every detail matters because of the web of connectivity that envelops us. So what if, by exploding our illusion of control, we can make better decisions and live happy, fulfilling lives?
From the creator of the wildly popular xkcd.com, and the Sunday Times bestseller What If?, even more hilarious and informative answers to important questions you probably never thought to ask.
'Nerd royalty' Ben Goldacre
'Laugh-out-loud funny' Bill Gates
'Totally brilliant' Tim Harford
WHAT IF you still had so many more strange questions about the universe?
And WHAT IF Randall Munroe, former NASA roboticist and xkcd creator, were prepared to move mountains, fill the solar system with soup and alter the space-time continuum to answer them?
Whether it's how to make a lava lamp out of lava or feeding the inhabitants of New York to a T. Rex, welcome to the weird, wonderful (and sometimes terrifying) world of WHAT IF? 2
Most of us have a habit we’d like to change, and there’s no shortage of expert advice. But as we all know from tough experience, there is no magic ‘one-size-fits-all’ solution for everything from weight loss to personal organisation. In Better Than Before, Gretchen Rubin explores her theory of ‘The Four Tendencies’ dividing people into four basic groups: Upholder, Obliger, Questioner and Rebel. She answers the most perplexing questions about habits with her signature mix of rigorous research and engaging storytelling (and a personality quiz to establish which of the Four Tendencies fits you):
– Why do we find it tough to create a habit for something we love to do?
– How can we keep our healthy habits when we’re surrounded by temptations?
– How can we help someone else change a habit?
Rubin reveals the true secret to habit change: first, we must know ourselves. When we shape our habits to suit ourselves, we can find success- even if we’ve failed before.
Whether you want to eat more healthfully, stop checking your phone, or finish a project, the invaluable ideas in Better Than Before will start you working on your own habits – even before you’ve finished the book.
The #1 New York Times bestselling author of The Happiness Project turns to the five senses.
For more than a decade, Gretchen Rubin had been studying happiness and human nature. Despite all she’d learned, she began to realize that something was missing: she was spending so much time stuck in her head that she wasn’t noticing the world around her.
In this journey of self-experimentation, Rubin explores the mysteries and joys of embracing the senses as a path to a happier, more mindful life: from the simple pleasures of appreciating ketchup and adding favourite songs to a playlist, to practicing daily rituals and attending Flavor University, she discovers the power of tuning in.
Life in Five Senses is filled with profound insights and practical suggestions about how to heighten our senses and live fuller, richer lives – and, ultimately, how to move through the world with more vitality and love.
Twenty years retired from the Intelligence Service, David Cartwright still knows where the skeletons are hidden. But when he forgets that secrets are supposed to stay buried, there’s suddenly a target on his back.
His grandson, River, is a ‘slow horse’, a demoted spy pushing paper at Slough House with other no-hopers. With his grandfather under threat, River ditches desk duty and goes rogue to investigate.
Jackson Lamb, the boss at Slough House, worked with David Cartwright back in the day. He knows better than most that this is no innocent old man. So when River’s panic button raises the alarm at Intelligence Service HQ, Lamb will do whatever he thinks necessary to protect an agent in peril.
When a pair of young lovers abscond from a Puritan colony, little do they know that their humble cabin in the woods will become the home of an extraordinary succession of human and inhuman characters alike. An English soldier, destined for glory, abandons the battlefields of the New World to devote himself to apples. A pair of spinster twins navigate war and famine, envy and desire. A crime reporter unearths a mass grave - only to discover that the ancient trees refuse to give up their secrets. A lovelorn painter, a sinister conman, a stalking panther, a lusty beetle: as each inhabitant confronts the wonder and mystery around them, they begin to realize that the dark, raucous, beautiful past is very much alive.
In his transcendent fourth novel, Pulitzer Prize finalist Daniel Mason delivers a magisterial and highly inventive tale brimming with love and madness, humor and hope. Following the cycles of history, nature and even language, North Woods shows the myriad, magical ways in which we're connected to our environment, to history and to each other. It is not just an unforgettable novel about buried secrets and inevitable fates, but a way of looking at the world.
New York Times best-selling author Jen Sincero gets to the core of transformation: habits - breaking, making, understanding, and sticking with them like you've never stuck before. Badass Habits is a eureka-sparking, easy-to-digest look at how our habits make us who we are, from the measly moments that happen in private to the resolutions we loudly broadcast (and, erm, often don't keep) on social media. Habit busting and building goes way beyond becoming a dedicated flosser or never showing up late again--our habits reveal our unmet desires, the gaps in our boundaries, our level of self-awareness, and our unconscious beliefs and fears.
Badass Habits features Jen's trademark hilarious voice and offers a much-needed fresh take on the conventional wisdom and science that shape the optimism (or pessimism?) around the age-old topic of habits. The book includes enlightening interviews with people who've successfully strengthened their discipline backbones, new perspective on how to train our brains to become our best selves, and offers a simple, 21 day, step-by-step guide for ditching habits that don't serve us and developing the habits we deem most important. Habits shouldn't be impossible to reset--and with healthy boundaries, knowledge of--and permission to go after--our desires, and an easy to implement plan of action, we can make any new goal a joyful habit.
A topical Slough House novella from the Sunday Times bestselling author
If life in the Intelligence Service has taught John Bachelor anything, it's to keep his head down. Especially now, when he's living rent-free in a dead spook's flat.
So he's not delighted to be woken at dawn by a pair of Regent's Park's heavies, looking for a client he's not seen in years. John doesn't know what secrets Benny Manors has stolen, but they're attracting the wrong attention. And if he's to save his own skin, not to mention safeguard his living arrangements, John has to find Benny before those secrets see the light.
Benny could be anywhere, provided it serves alcohol. So John sets out on a reluctant trawl through the bars of the capital, all the while plagued by the age-old questions: Will he end up sleeping in his car? How many bottles of gin can he afford at London prices?
And just how far will Regent's Park go to prevent anyone rocking the Establishment's boat?
Slough House is the outpost where disgraced spies are banished to see out the rest of their derailed careers. Known as the 'slow horses' these misfits have committed crimes of drugs and drunkenness, lechery and failure, politics and betrayal while on duty. In this drab and mildewed office these highly trained spies don't run ops, they push paper.
Not one of them joined the Intelligence Service to be a slow horse and the one thing they have in common is they want to be back in the action. When a boy is kidnapped and held hostage, his beheading is scheduled for live broadcast on the net. And whatever the instructions of their masters at the Intelligence Service headquarters, the slow horses aren't going to just sit quiet and watch.
Catherine Standish knows that chance encounters never happen to spooks.
She's worked in the Intelligence Service long enough to understand treachery, double-dealing and stabbing in the back.
What she doesn't know is why anyone would target her: a recovering drunk pushing paper with the other lost causes in Jackson Lamb's kingdom of exiles at Slough House.
Whoever it is holding her hostage, it can't be personal. It must be about Slough House. Most likely, it is about Jackson Lamb.
And say what you like about Lamb, he'll never leave a joe in the lurch.
He might even be someone you could trust with your life . . .
‘Brings cooling clarity to the heat of today’s culture wars’ Priyamvada Gopal, author of Insurgent Empire
‘Allows us to not only interrogate our own views, but to persuade others using reason and optimism. A must read’ Aaron Bastani, author of Fully Automated Luxury Communism
Can white people be victims of racism?
Is it sexist to say ‘men are trash’?
Should we worry about ‘cancel culture’?
Tired of having the same old arguments? Kicking yourself for not being able to justify your views? Wondering whether individuals can bring about meaningful change?
Now imagine that instead of losing another hour of your life in a social media spat or knowing that the only way to make it through lunch was by biting your tongue, you could find a way to talk about injustice – and, just possibly, change someone’s mind.
Many of us know what we think about inequality, but flounder when asked for our reasoning, leading to a conversational stalemate – especially when faced with a political, generational, or cultural divide. But living in echo chambers blunts our thinking, and if we can’t persuade others, we have little hope of collectively bringing about change.
In Arguing for a Better World, philosopher Arianne Shahvisi draws on examples from everyday life to show us how to work through a set of thorny moral questions, equipping us to not only identify our positions but to carefully defend them.
‘Logical, readable, authoritative . . . An everyday manual on how oppression came about, how it works, why it persists, and how to defeat it’ Danny Dorling, author of Injustice: Why Social Inequality Still Persists and A Better Politics
Fleeing her husband’s explosive temper, Miriam has brought her two daughters, Joan and Mya, back to Memphis, to the home her father built in the 40s.
Joan was only a child the last time she visited Memphis. She doesn’t remember the bustle of Beale Street on a summer’s night or the smell of honeysuckle as she climbs the porch steps to her aunt’s house. But when the front door opens, she does remember her cousin Derek.
As Joan learns more about her family’s past she discovers she’s not the only North woman to have experienced great hurt. But she also sees their resilience and courage, how these extraordinary women fry green tomatoes and braid hair and sing all the while.
Memphis has changed since Joan’s grandparents lived there. Streets once filled with the beat of protest and blues, now echo with gunfire. But Joan still looks for the beauty in this city, in its people – and she realizes that to make a future for herself, she must find her own song to sing.
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