Zdroworozsądkowe I proste do opanowania techniki, jak budować dobry kontaktu z innymi ludźmi, z którymi niekoniecznie musimy się zgadzać, ale z którymi lepiej współpracować niż rywalizować. Umiejętność budowania więzi może okazać się decydująca, gdy musimy poprosić szefa o podwyżkę, zwrócić uwagę nauczycielce na epizod przemocy w klasie dziecka, poprosić sąsiada, aby ściszył muzykę czy wpoić nastoletniemu dziecku zasady powrotu do domu o określonej porze. Ułatwia nawiązywanie nowych przyjaźni, poprawienie już istniejących relacji rodzinnych i zawodowych oraz otwarcie się na drugiego człowieka.
Should I change careers? Is it time to end my relationship? Can I move halfway across the world?
We have to make choices everyday, big and small, but it's the life-changing ones that often cause us to freeze or react too quickly, without thinking. What can we do differently?
Laurence Alison and Neil Shortland have spent over 20 years helping soldiers, police officers, doctors and other professionals in high-stakes environments make tough decisions when lives are on the line. In Decision Time, they show us how those same decision-making techniques apply to everyday life, whether that's deciding to take a new job or change career later in life, end a relationship, move across the world or declaring your undying love for your best friend.
With tips, studies, interviews and observations from their training with police officers together with role-play scenarios for you to try, this book will help you identify and fight off the common enemies of good decision-making - inertia, procrastination and indecision - and empower you to make the choices that matter the most.
Highly accessible and interactive, Decision Time will guide you through each step of the decision-making process so next time you a find yourself at the crossroads, you'll be able to make your way with confidence.
Get what you want from even the most difficult characters
All of us have to deal with difficult people. Whether we’re asking our neighbour to move a fence or our boss for a pay rise, we can struggle to avoid arguments and get what we want.
Laurence and Emily Alison are world leaders in forensic psychology, and they specialise in the most difficult interactions imaginable: criminal interrogations. They advise and train the police, security agencies, the FBI and the CIA on how to deal with extremely dangerous suspects when the stakes are high.
After 30 years’ work – and unprecedented access to 2,000 hours of terrorist interrogations – they have developed a ground-breaking model of interpersonal communication. This deceptively simple approach to handling any encounter works as well for teenagers as it does for terrorists. Now it’s time to share it with the world.
Rapport reveals that every interaction follows four styles: Control (the lion), Capitulate (the mouse), Confront (the Tyrannosaur) and Co-operate (the monkey). As soon as you understand these styles and your own goals you can shape any conversation at will. And you’ll be closer to the real secret: how to create instant rapport.
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